ONLINE RESERVATION SYSTEM
  "Your success is our business"





Are you ready for an online reservation system that integrates bookings, credit card processing, reporting, mailouts, and promotions into an easy-to-use software package? Our reservation system was designed by zipline tour operators like you. It allows your staff to be on the same page, eliminating confusion, and saving time.

Here are some of the features that the Online Reservation System can offer you:


Customer

  • Secure on-line reservation booking and payment
  • Simple web interface to view and select available tours from a calendar type grid
  • Instant email confirmation detailing reservation and charges
  • Purchase gift certificates
  • Web coupons if available
  • Automatic day discounts if available
  • Credit card numbers are never stored on the system
  • Request wait list status for overbooked times
  • Look up reservations by email address


Administration

  • Plan open and close tour times
    - Tour schedules can be tied to guide schedule
    - Schedule guide teams with one dialog for the whole season using repeat function
    - Add additional teams as needed to adjust for peak demand
  • Booking can be set for deposit-only with balance due upon arrival
  • Customize customer confirmation emails
  • Blackout times or increase the number of seats for any tour time
  • Change an existing reservation's date, time or number of participants
  • Define multiple tour types and/or other activities and resources
  • Monitor sales of gift certificates and see cross-reference to the reservations when redeemed
  • Create web coupon and monitor their usage
  • Bulk e-mail promotions, etc. using the customer database
  • Print tour roster (customers and guides) for each day
  • Setup discounts based on the day of the week (i.e. children 50% on Wednesdays)
  • Create and accept bookings for special events separate from an established schedule
  • Convert a reservation to a gift-certificate (rain-check)
  • Convert a wait list request to a reservation
  • Automatic daily data and web code backups
  • Administer the system anywhere via the internet
  • Hosted on our servers so we are responsible for system maintenance (only need a link on your site to our reservation system)


Reporting

  • Assess marketing campaigns with web coupon metric
  • View real-time log report showing all of the day's transactions
  • Search for transactions in log history
  • Reports of upcoming reservations
  • Reservation reporting by state and zip
  • Notification of upcoming reservations emailed to you each night
  • View statistical reports on reservations (reports by months, days, times, customers, etc.)
  • Real-time email notifications for new bookings

Click here to view sample screenshots.



Email for more information or call us at 512-818-1292 between 8:00AM and 5:00PM CST to discuss what Watson-Software-Works can do for you.
We can give you a full demonstration of the best online reservation system available to zipline operators.

Tom Watson
Web: Watson Software-Works
Email: tom@watson-sw.com